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Support services

On this page

  1. Get free help to apply
  2. Independent legal advice
  3. Financial counselling
  4. 24/7 Support Services
  5. Support services for Stolen Generations and their families
    1. Link Up services
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Get free help to apply

Free, independent and confidential Support Services are available to help you before, during and after you apply—you can access the services even if you are just thinking about applying.

These services can help you to make a fully informed decision that best suits your personal situation.

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We encourage all applicants to seek legal advice. knowmore Legal Service is available to provide you with free and independent legal advice in relation to your application for redress. That way you are fully informed about all of your legal options, including other forms of redress and compensation options that you may be eligible for.

knowmore can help you understand:

  • if you are eligible to apply for the Scheme
  • the legal options that may be available to you
  • the effect of accepting a redress payment on a future claim, and
  • the effect of a redress payment on a will.

knowmore's service is completely free. If you choose to use your own legal service for help and advice, it may not be free. Please call knowmore and see how they can help.

Aboriginal and/or Torres Strait Islander Engagement Advisors can also provide you with cultural support from when you first talk to knowmore. They have male and female advisors available in all of their offices. 

You can call knowmore Legal Service for culturally safe, trauma-informed legal advice on 1800 566 966 or 1800KNOWMORE.

More information is available on the knowmore website

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Financial counselling

Redress payments made under the Scheme are treated differently to other payments. A redress payment may affect your individual financial situation such as Centrelink payments, gifting, assets tests, aged care costs and existing debts. knowmore’s financial counselling team can help you understand this, and how to keep your payment safe.

If you want to make the most of your redress payment, we encourage you speak to a financial counsellor before you receive a redress payment.

Aboriginal and/or Torres Strait Islander Engagement Advisors can also provide you with cultural support from when you first talk to knowmore. They have male and female advisors available in all of their offices. 

You can call knowmore Legal Service for culturally safe, trauma-informed financial counselling on 1800 566 966 or 1800KNOWMORE.

More information is available on the knowmore website.

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24/7 Support Services

If you or someone you know is in immediate danger, please call 000

13YARN
13YARN is the first national crisis support line for mob who are feeling overwhelmed or having difficulty coping.
13 92 76

BeyondBlue
Counselling for mental wellbeing, anxiety, depression and suicide prevention.
1300 224 636

Lifeline
Confidential crisis support and suicide prevention services.
13 11 14

Suicide Call Back Service
Professional counselling for people who are affected by suicide.
1300 659 467

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Support services for Stolen Generations and their families

There are Link-Up organisations in most states and territories. Contact the Link Up in the state or territory where you currently live.

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